Q: What does the web site migration service include? Will my web site be secure?
A: The web site migration service that we are offering is free of charge (to a certain extent). We’ll transfer your site(s) to our top–tier cloud hosting platform without you needing to do anything. We know from personal experience that swapping web hosting providers can result in lost information and unnecessary downtime. That is why we will perform all that for you at no cost!We’ve got highly knowledgeable administrators whose main task is to make certain that your site functions exactly as it did on your former hosting platform. The administrators are experts in migrating custom–built web sites, as well as web sites that are based upon well–known scripts such as Joomla™ and WordPress.
Q: How long will it take for my website to be moved to your platform?
A: There are plenty of factors to keep in mind – the total amount of web files, the size of the database, the complexity of the site itself and the current workload of our website migration experts, etc. That said, we do our very best to carry out all web site migrations within a 48–hour time period. Less sizeable web sites are transferred much faster – usually in less than 24 hours.
Q: What details will I be asked to give to your Website Migration Department?
A: We will need the login details for your current web hosting provider’s Control Panel along with the website’s name (domain name).
Q: The login info for my hosting account is delicate. How can I trust you?
Q: What about downtime? Will my website be unavailable?
A: While we transfer your site, it will be available both in your web hosting account with us and in your account with your old hosting provider. After the transfer is finished, we’ll make certain that everything is functioning correctly and that the integrity of your content is not jeopardized prior to informing you that the transfer is complete. After that, we will explain to you how to move the domain over to your web hosting account with us and how to edit your DNS records.
Q: Will my present hosting provider need to do anything?
A: Nope. We’ll never contact your web hosting provider about anything at all. They will not be aware of the website transfer either.
Q: Which hosting platforms do you support?
A: We can migrate your website from any hosting provider or any Linux–driven hosting platform provided that we can access the Control Panel and there is File Transfer Protocol access available.The only websites that we are unable to transfer are those based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.