Support and Help Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Reply Warranty

  • Our client support team is online day and night to take care of every one of your service inquiries. Every ticket you send out to us will be addressed within less than one hour. If your case requires some help from one of our administrators, we are going to address the ticket to the person on duty and will let you know that the issue is being taken care of.

  • Top quality support service
  • Top–quality Tech Assistance Service

  • We deliver round the clock tech help and support through a super–fast ticket system built into your Control Panel. You may email us anytime about any of the programs that come pre–installed on your virtual server, which include the desired Operating System, the server management panel and our custom created Online Control Panel.

  • Intuitive help center
  • An Informative Help Section

  • Each part of the Online Control Panel that is included absolutely free with your VPS includes an incorporated collection of articles. You will see a bunch of exhaustive how to tutorials and a group of step–by–step video guides that show all the common site managing duties. You can use them by simply clicking the Help or Video keys in the upper right corner of each Control Panel section.