1 hour ticket response
Our team of customer service technicians is specialized in supplying rapid answers to each of your inquiries. We’ll examine your helpdesk ticket the minute it is delivered and will reply back to you with a solution to the problem within less than sixty minutes after the ticket submission. In reality, our average ticket response time is twenty minutes.
An Exceptional Tech Support Service
We have a team of web hosting support engineers who are eager to answer all your requests anytime you need support. Most of our help desk staff members have lots of years of experience in the Linux shared hosting arena, which implies that you can always count on fast and comprehensive answers to your problems.
An Intuitive Help Center Section
To help you find a quick tip on how to use a specific service, we have integrated a very intuitive Help Center section in your Online Control Panel. You can browse through a broad selection of web hosting account management articles and website administration articles, refer to our F.A.Q. library or check out our educational video tutorials.