Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We offer a 1–hour resolution guarantee with all our Linux shared hosting packages, meaning every single advice inquiry you send is going to be responded to in less than an hour max. Our support crew members have been educated to rapidly deal with any case and to give you timely information on any difficulty that you could have.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us every time required. Our crew of professionals is going to be on the web for you 24x7x365 to reply to all of your queries and to eliminate any situation you will probably have. You can easily submit a help and support ticket from the Online Control Panel or drop an email message any moment. Additionally, on business days, you could ring us or work with the live chat option.

  • Intuitive help center
  • An Intuitive Help Section

  • Our Control Panel offers a complete practical knowledge base that is built into all areas. In each part, you’ll find a Help button that will load for you a variety of step–by–step courses on how to take advantage of a specific feature or execute a particular action. Furthermore, we have created tutorial video tutorials so its possible to get a better idea of the Control Panel’s interface.