Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • The Help section incorporated into your Online Control Panel offers a collection of help articles and regularly asked questions. Aimed towards resolving any common problem that you might have, they are compiled by our support team of professional technicians.

  • Top quality support service
  • Tutorial Video Clips

  • For those of you who’d like to discover how to sort out a common problem by watching an instructional video, we have added a compilation of video tutorials to our Online Control Panel. All the video clips are brief and simple to follow. They offer you step–by–step presentations of various website administration activities.

  • Intuitive help center
  • A One–Hour Response Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 support service with a sixty–minute ticket response time guarantee. A group of skilled technicians will be at your disposal to reply to all the inquiries that you may possibly have. During non–peak times, an answer will be given in even less than 20 minutes.