Phone Support in Shared Hosting
In case you choose to use one of our Linux shared hosting, you'll be able to get in touch with our support team over the phone for 14 hours per day. We will help you choose the perfect plan for your websites because we believe that it is better to discuss these issues with a live person. In case you already own an account, we will help you with any sales/billing questions and / or general matters, even with some tech problems which do not involve a long time or escalation to a system administrator because it'll be more convenient to open a ticket for time-consuming problems so as to have all the communication in one place. We have phone numbers in the United States of America, the UK and Australia, so you can call the one you prefer and speak with one of our agents.
Phone Support in Semi-dedicated Servers
We offer live telephone support 14 hrs daily as a part of the support services for every single semi-dedicated server package that we offer. As some issues are more difficult and time-consuming, you may have to open a ticket if you experience such a problem, but for all your general, billing or small-scale technical issues you can always phone us and we will help you without delay so as to save you the time you'll have to spend on opening a ticket. Even if you do not have an account yet, you'll be able to find out if you can host your internet sites on our state-of-the-art cloud platform or you're able to get any other general info on our semi-dedicated solutions. We now have local phone numbers in the United States of America, the United Kingdom and Australia along with a worldwide number, which means that you'll be able to call the one which is nearer to your location.