A live chat is among the channels of communication provided by some web hosting suppliers as a part of their support services. Depending on the company, the chat is used for pre-sales, billing and/or technical support. This way of contact is quicker as compared to a support ticket and it will make it much more unlikely to misspell or misunderstand something compared to a telephone call with a representative. In addition, if the problem that you have needs some time to be investigated and taken care of, you're able to do something different meanwhile rather than just waiting, like you would have to do when you call. You can also take advantage of a live chat assistance service absolutely free as long as you have web accessibility even if your web hosting supplier is located in a different country and they don't have a local telephone number that you can call.

Live Chat Support in Shared Hosting

As a part of the support services that we provide for all our Linux shared hosting, you'll find live chat support which is available 24/7, even on holidays. You can contact us regardless of whether you already have an account or not, since we will assist you with pretty much anything, ranging from providing you with common info on our solutions if you are not our client yet and you are considering to purchase one of the plans, to assisting you with creating an email account in an email client. Some problems are more complex and time-consuming, which means that you'll need to employ the ticketing system which is integrated in our Hepsia hosting Control Panel, but we can save you precious time and help you in real time on our live chat for quite a few things.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we supply is accessible every single day, even on holidays and weekends. It is the most effective way to learn more information about our Linux semi-dedicated plans if you don't have an account yet or to get some problem resolved in case you are a customer and our customer care agents will help you right away regardless of the time of the day you join the chat. If you're unsure which plan is more suitable for your web sites, if you need a piece of advice whether you should order a certain upgrade and how to obtain it or when you've got problems setting up an email account on your computer system, you're able to get in touch with us and we will give you the needed details straight away. Our live chat is online even after our telephone lines are off for the day, so if you have an account here, you can be sure that you'll always benefit from quick assistance with any kind of question or issue that comes up.