Service Uptime Guarantee in Shared Hosting
We guarantee 99.9% service uptime for each and every shared hosting account on our servers. We utilize a high-tech cloud Internet hosting platform where every part of the website hosting service is handled by a separate cluster of servers, therefore if one server fails, the remaining ones in the cluster will take over instantly. The cloud platform also lessens the overall load substantially, therefore the web hosting service is considerably more stable when compared with a service through which everything runs on only one machine and your websites are going to perform in the best possible way. We furthermore have redundant Internet lines and diesel backup generators to make sure that your websites will stay online no matter what. Hardware and software firewalls ensure the correct functioning of your servers in case there is DDoS attacks whereas in the case of any software issue, we have administrators checking the servers 24/7.
Service Uptime Guarantee in Semi-dedicated Servers
If you obtain a semi-dedicated server solution from us, you are going to enjoy a guaranteed 99.9% uptime. Your account is going to be created on a cutting-edge cloud hosting platform with a load-balancing system that virtually eliminates any downtime. The files, emails, stats and databases are all managed by their own sets of web servers, so even if there is a trouble with one server, your websites aren't going to be affected whatsoever. This enables us to offer you a much more stable website hosting service as compared with companies which run everything on one server where a problem with a single service can take the entire web server down. In order to avoid infrastructure difficulties, our data centers use a number of Internet providers and powerful diesel generators, so whatever happens, the servers will keep working with no disturbances and your sites will remain working. Any software troubles are going to be handled at once by our expert group of administrators which keep track of all web servers 24/7.
Service Uptime Guarantee in VPS Servers
When you acquire a Virtual Private Server from us, we guarantee that the physical server your account is created on will be working no less than 99.9% of the time. While we cannot control what you will do with your Virtual Private Server and what you install on it, we will make sure that the main machine is going to work 24/7 without interruptions. Our facilities have several Internet providers and backup generators to ensure the uninterrupted work of all machines placed there. If you experience a problem with any virtual server on the physical one, we have a group of experienced admins to resolve it in a very timely manner and to to guarantee the other VPS server accounts within that hosting server aren't going to be affected. We use only new, diligently tested hardware components for the web servers in which new virtual accounts are created.
Service Uptime Guarantee in Dedicated Servers
When you acquire a dedicated server from us, we guarantee that it'll be operational a minimum of 99.9% of the time. Firstly, your web hosting server will be designed with new and extensively tested hardware components and we will not make any compromises about that. Our data center in the core of Chicago provides powerful diesel backup generators, so in the case of an outage your server will still be functional and with numerous redundant Internet service providers, your websites are going to be accessible if there's any connection issue. In case there is any unpredicted circumstances, we have experienced sysadmins which keep an eye on all website hosting servers at all times and they can respond promptly to eliminate the problem in a very timely manner. Last but not least, our hosting servers have hardware and software firewalls to stop the unwelcome traffic in the case of a DDoS attack.