Lots of persons who begin using their 1st web hosting account, or switch companies, normally have queries in regard to how given tasks are completed or encounter complications when setting up different things such as emails, website settings, etc. That is the reason why, lots of web hosting companies have prepared documentation with the most standard questions and issues in order to help their customers obtain info quickly and easily. As a result, the help desk staff representatives can spend more time on actual issues that given customers may be experiencing, since the solution for the minor things will be available online and customers can easily fix them without touching base with the help desk support team. Having elaborate documentation is rather important, particularly for new clients with no practical experience at all, as the hosting service entails an immense number of features and many people can become bewildered about what to do. A good knowledge base can both help you perform the operations that you need and learn how the web hosting service functions in general.

Extensive Online Documentation in Shared Hosting

All Linux shared hosting that we offer feature a comprehensive knowledge base where you can find everything you need to know about your hosting account. Regardless of whether you intend to create a brand-new database, to forward a domain name by means of an .htaccess configuration file or to set up an e-mail account on your desktop computer or telephone, you can just check our help articles and all the info that you require will be there. When you visit a specific section of your Hepsia Control Panel, you can see articles that are dedicated to the features that can be accessed through it. In case you wish to check the full article collection and get acquainted with all the functions that Hepsia is offering, or simply to read generic info about the web hosting service, you can browse the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve done our very best to cover any challenge that you might possibly run into, but if you do not find what you are searching for, you can always get in touch with us, as our client support team members are available to you night and day.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia hosting Control Panel, which comes with our Linux semi-dedicated plans, will permit you to access the detailed online help documentation that we have prepared for you. The articles feature general info about our hosting services, how-to manuals about the different functions that you can use, together with troubleshooting guidelines that can help you fix common issues that you could experience. The topics that we have included encompass practically everything, from easy things such as how to host a brand-new domain name in the account, to more elaborate ones such as which SSH commands can be executed on the semi-dedicated servers. Articles that are dedicated to the features of a given section of the Control Panel will always be available on the right side of the page that you are on, whilst the full article collection is accessible through the dedicated Help section.